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January 7, 2022

Message from our President and CEO Pioneer believes the extension of broadband service into underserved areas of our service territory would enhance the opportunities and quality of life for our members. To best protect and serve our members, we are encouraging deployment of broadband to underserved areas through offering access to our poles for new attachments. We are offering this at a lower-cost, temporary incentive rate to financially assist cable, phone, and other companies who may provide this service to our members. This temporary incentive rate would not result in an electric rate increase to our members. This offer is...

January 3, 2022

That winter weather is finally here, and the Department of Energy recommends setting the thermostat to 68 degrees or cooler in the winter months. When the temperature drops, we can be tempted to use additional plug loads to help warm our fingers and toes. Plug loads are electrical devices or appliances that draw power through an electrical outlet. Common examples include cell phones, microwaves, televisions, laptops, and video game consoles. And yes, the space heater. If you run a space heater eight hours a day, 30 days a month, for four months, you are looking at an annual operating cost...

August 11, 2021

Have you recently changed your phone number or added a cell number? Have you changed your email address? Let us know! Without up-to-date information, we can’t reach you when we need to! When we have a scheduled MAINTENANCE outage, we contact our members. Keep your account information up-to-date so you can be contacted! That goes for former members too! Keeping your address updated with every move you make ensures that you receive your capital credit refund.

March 15, 2021

Members have many options when it’s time to pay their bill, but Pioneer recommends avoiding third-party payment processing websites. The co-op has received calls regarding a third-party payment processing website called doxo. If a member clicks on the doxo site, they are taken to a website that has Pioneer’s contact information including address, phone number, e-mail, etc. Doxo, despite having accurate co-op information, is not affiliated with Pioneer in any way. Often, third-party sites, like doxo charge additional service fees and do not always make the payment on the same day, which could result in your payment being late and...

January 12, 2021

Solar energy is booming, and the future is brighter than ever. Through the use of rooftop solar panels, many homeowners can now harness the sun’s natural rays to produce their own electricity that’s environmentally friendly and cost effective. But with the increasing popularity of solar, unfortunately, some businesses are taking advantage of consumers who are interested in generating their own energy through rooftop panels. While many solar companies are genuine and truly want to help consumers with a successful solar installation, there are the occasional bad apples. You’ve likely heard a story or two about solar vendors that promised rooftop...

January 12, 2021

Every year, workers along the sides of roads are injured or killed when a car crashes into the crew’s site, even though it’s marked with bright cones and warning signs. There’s an easy way to reduce those incidents that harm police officers and other first responders, road construction workers, and utility crews. Ohio’s Move Over law was passed in 1999 to reduce risk to law enforcement officers and other emergency responders. In 2013, the law was expanded to include every stationary vehicle with flashing lights, including tow trucks and utility vehicles. There are slight differences in each state’s Move Over...