Outage Center GenerLink

A GenerLink™ device is a safe and easy way to connect a portable generator to operate virtually any appliance in your home during an unexpected, power outage.

The unit can be purchased directly from GenerLink™. Visit the GenerLink™ webpage to learn more and for GenerLink™ product pricing.

Review and complete the agreement below and Pioneer will contact you to set up an appointment to have the switch installed for free as soon as it is delivered to you. We require a signed GenerLink™ agreement form prior to installation. The device will be installed behind your electric meter — easy, safe and convenient.


GenerLink Agreement/Terms:
To use GenerLink, the generator must have a four-wire 120/240 volt outlet.

NOW, THEREFORE, IT IS AGREED AS FOLLOWS: Pioneer will install Member’s GenerLink device to Member’s meter at no charge. It is understood that the Member has purchased the device from a third party and Pioneer has made no representations or warranties, express or implied, regarding the suitability or fitness of purpose for the device, Member relying solely on the warranty, if any, of GenerLink, the manufacturer of the device. Pioneer shall not be held liable for damages that may happen if the GenerLink unit malfunctions and/or fails to function. The Member shall assume all liability for, and shall indemnify and hold harmless Pioneer, its employees, agents, contractors, subcontractors, and others acting in its behalf, against any and all losses, damages, costs, injuries, claims, expenses, attorney fees, and court costs incurred through the use and operation of this equipment, including, but not limited to, any and all claims for damages to property, equipment, and injury of persons resulting from, connected with, on account of, or arising out of (1) Pioneer’s installation, (2) Member’s operation and use of equipment, or (3) other acts or omissions of Pioneer. No provision in any agreement, code, rules or regulations governing the relationship between Pioneer and Member are superseded by this Agreement.

When necessary to its meaning, Member shall mean Members.

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