My Account SmartHub

Get Acquainted with SmartHub

SmartHub lets you manage all aspects of your Pioneer account online or with your mobile device. It allows secure access to maintain your account information, view bills, see payment history, make payments on one or more accounts, set up recurring payments, and if you choose, receive bill notifications via email.

Log in or create a SmartHub account today for:

• Bill reminders
• Improved billing and payment history
• Paperless billing enrollment
• Electronic bill pay
• Single payment options for multiple accounts
• Tracking your energy use
• Monthly bill inserts

Click here to log in or create a SmartHub account.

Need help using SmartHub? Call Pioneer Electric at 800.762.0997.

Take Control of your electric use with new enhanced data available within SmartHub

Have you ever wondered how much energy each appliance in your home consumes and what it costs you every month? With the enhanced data available within SmartHub, now you have the information to know.

Get a clear picture of your energy usage

Thanks to our advanced meter change-out program and SmartHub, residential members can now access detailed analytics that break down energy usage by household equipment. Discover how much energy is used by:

• Lighting
• HVAC and water heater
• Refrigerator and cooking
• Laundry
• Entertainment
• Pool pump
• Electric vehicle
• And more!

Break down your bill by appliance

The enhanced data lets you “itemize” your electric bill, showing exactly which appliances or groups are driving your costs. With timestamped data, you can see the most expensive times of day and understand use spikes, whether caused by weather changes, special events like family gatherings, or even malfunctioning equipment.

Fine-tune your savings by completing your home profile

For the most accurate recommendations and bill projections, you’ll need to complete your home profile in SmartHub. The more details you provide about your home and appliances, the more precise and personalized SmartHub’s information will be.

Start with SmartHub

To take full advantage of these features, make sure you’re enrolled in SmartHub:

1. Visit pioneerec.com and click SmartHub button in the top banner.
2. Download the free SmartHub mobile app to manage your energy use on the go.

We believe this powerful tool will help you make knowledgeable, informed energy decisions. If you have any questions, our team is here to help call us at 800-762-0997 or email member@pioneerec.com.

Enhanced Usage Data within SmartHub

Current members: This data has 80%-plus accuracy. If you see any inaccuracies with your data, we encourage you to fill out the home profile within SmartHub.

New members: Enhanced data may take up to four months to populate within SmartHub. General data is still available.