New Members/Service New Service/Upgrades

Service Upgrades

If you are planning to upgrade your electric service, Pioneer suggests securing the services of a licensed electrician to perform the work. Pioneer will provide the 200 or 320 amp meter base depending on the application. There is no charge for the 200 amp meter base, however the member will be responsible for the cost of any base larger than that.

Please contact the office at least 48 hours before the work is to be done so we can de-energize and the upgrade can be completed safely. An electrical inspection and release from the applicable county will be required before we can re-energize the service, which can often be scheduled for the same day.

If you would like to speak with an engineer about upgrading your service, please call 800.762.0997 or email our operations department at

New Construction

Pioneer Electric welcomes new homes and new construction on our lines.

To help us better serve you, please complete, review the following information prior to calling our office:

Step-by-Step Process for New Construction

Step 1: Initial Call to Pioneer/Application for Membership

To establish service at a location that does not have existing electric facilities, potential members will be asked to call to provide information about themselves and their potential energy needs, or fill out our new service application online.

Before calling Pioneer’s office, please review a list of potential questions which you will be asked about your planned construction project and your energy needs.

If you have never had service with Pioneer before, a membership application must be completed. This can be done over the phone or in our office. An Online Utility credit check will be ran on the individual submitting the application.

Step 2: Meet with Staking Technician

The next step is to meet with our Staking Technician at the building site to go over options for installing the service.

Before scheduling this meeting, the following must be completed:

  1. All buildings must be staked.
  2. The driveway must be marked.
  3. The locations of the septic/leech field and well must be approved by the governing county (and preferably staked).

During this meeting the Technician will provide you options and a final site plan that shows how the service should be installed, an upfront cost contribution-in-aid-of-construction quote (if applicable), a checklist for installation of your service, spec drawings, and instructions on how to proceed if any further steps need to be completed.

Please bring a copy of the deed or survey to this meeting.

Step 3: Consumer Responsibilities

If any Contribution-in-Aid-of-Construction amounts are required, they must be paid before construction of electric facilities can be scheduled. If there are additional construction responsibilities (i.e., tree trimming, final grading, conduit installation), these also must be completed before construction is scheduled. These additional responsibilities will be outlined in the provided checklist and discussed during the meeting with the staking technician.

Members are responsible for trenching and insulating approved conduit system in underground applications. The trench and conduit must be constructed and installed to Pioneer specifications as outlined on the Guideline Checklist (provided during staking meeting), and will be inspected by a Pioneer technician prior to scheduling final connections.

**Members are also responsible for contacting the Ohio Utilities Protection Service (OUPS) 48 hours before construction is to start.

When the member’s construction responsibilities have been completed and all electrical inspections have been secured, Pioneer Electric Cooperative will schedule your job for construction accordingly.

If you have any questions, do not hesitate to contact Pioneer at 800.762.0997.