We do our best to make sure outages do not occur, but when they do, you can stay up-to-date on service restoration with the tools below.
The map below is continually updated to show all outages within our service territory.
REPORT AN OUTAGE
Sign in to SmartHub
Log in to SmartHub and select Report an Outage.
You can also report your outage from the SmartHub app.
Call Our Office
Call us at 800.762.0997.
Available 24 hours a day, 7 days a week.
Is your outage isolated?
Check your fuses or circuit breakers.
If some of your lights or appliances are still working, the trouble is probably within your own system. Be sure to inspect the main cartridge fuses in the fuse box.
Check if your neighbors have electricity.
This helps determine if the line is out or a transformer issue.
Myths about power outages
Outages are caused by a number of reasons, and the cause may be in a yard down the road, or at a substation a few miles away.
If you experience a power outage, we’ll work as quickly and safely as possible to get you back up and running.