Pioneer Electric Cooperative

Energy Services - How can I save money on my electric bill?

Rates - How much does it cost to get electric to my new home?

Fees - Is there a charge for having service at my location and using no power?

Billing - What is the monthly service fee on my bill?

General - What are your office hours?

Billing - How do I avoid meter reading charges?

Programs & Services - What year of Capital Credits are you currently refunding?

Green Power - What is renewable energy?

Rates - How can I get a copy of your rates?

General - Do you have the information about energy tax credits?

Programs & Services - Do you offer incentives for water heaters?

General - Where are you located?

Service Rules and Regulations - How do I get electric service in my name?

General - What is the difference between kWh and power cost?

Billing - What is the kWh charge?

Service Rules and Regulations - Do I need to pay a deposit?

Rates - Is the Automated Meter Reading (AMR) the cause of the rate increase?

Meters & AMR - How does AMR work?

Green Power - What is Energy Star?

Programs & Services - Do you offer incentives for air conditioning?

Meters & AMR - What can Pioneer do for members with AMR equipment?

Billing - How do I calculate my bill?

Billing - What is power cost?

General - Can I change my due date?

Billing - When are my bills due?

Programs & Services - What are Capital Credits?

Billing - Why is my neighbor's bill so much cheaper than mine?

Programs & Services - Why did I receive a 1099 from the Cooperative for a rebate?

General - How do I apply for Pioneer's Scholarship?

Energy Services - Will I be charged for tree trimming?

General - What is ACRE® Co-op Owners for Political Action® (COPA)?

Green Power - What is EnviroWatts?

General - When was Pioneer established?

General - Where does my power come from?

General - What is load management?

General - Why do I not have any hot water?

Meters & AMR - Do you sell used meters?

Fees - What are the charges to replace a center meter pole (CMP)?

General - How can I get a watch light installed?

Service Rules and Regulations - How tall does a temporary pole have to be?

General - Is it ok for my child to climb a tree that is touching power lines?

General - Is it safe to touch the overhead line attached to my house?

Meters & AMR - What is AMR?

Meters & AMR - Why are we changing to the AMR system?

Energy Services - Do you provide energy audits?

Programs & Services - How do I sign up for EnviroWatts?

Green Power - What renewable energy source is used to produce EnviroWatts?

Green Power - Why is my Cooperative offering EnviroWatts?

Green Power - Will renewable energy be delivered to my home or business?

General - Where is Buckeye Power's Office?

Billing - Why is my bill so high?

Programs & Services - What is geothermal?

Programs & Services - How do I apply for geothermal rebates?

Meters & AMR - My meter quit working what do I do?

General - What is the wire size used on services?

General - What are poles treated with?

Fees - How much does a watch light cost?

Energy Services - The electric in part of my house is not working, what is wrong?

Energy Services - Will you tell me ahead of time if you have to interrupt my electric?

Billing - Did you receive my payment?

Service Rules and Regulations - Do board members get compensation?

Service Rules and Regulations - How can I get Pioneer Electric Cooperative to be my electric company?

Service Rules and Regulations - My name has changed what do I need to do?

Service Rules and Regulations - Can I avoid having the electric to my rental disconnected between tenants?

General - What do I do if I come upon a downed electric line on the ground?

General - Who would I contact to have someone talk to my group about electrical safety?

General - How do my cows get shocked when being milked?

General - What is peak management?

Meters & AMR - When will I get AMR installed?

Billing - When do I have to read my meter?

Billing - When will I receive my bill?

Billing - Where can I turn in my meter reading?

Billing - Where do you get the meter reading?

Meters & AMR - Why do I have to read my meter?

Billing - What is seasonal billing?

Programs & Services - Are the capital credit refunds taxable?

General - How do I complete my ballot for voting?

General - What is Cooperative Spirit Day?

Billing - How many kilowatts does an appliance use?

Energy Services - What is a blower door test?

Programs & Services - Do you install water heaters?

Programs & Services - Do you sell water heaters?

Programs & Services - Is a tankless water heater a smart choice?

Policy - Can I get a copy of the Code of Regulations?

General - Where can I file a complaint with the Cooperative?

General - What do I need to do to see if Pioneer will contribute to this cause or event?

General - Is electric cheaper than propane?

Programs & Services - Do you offer rebates on heat pumps?

Programs & Services - What is Dual Fuel?

Programs & Services - How do I sign up for load management?

Programs & Services - What does the colored light mean on my radio controlled/load management switch?

Meters & AMR - Why was my meter changed?

Meters & AMR - Can I get my electric meter tested?

General - Do you have parts for my electric grill?

General - Do you sell electric grills?

General - Does Pioneer check the wiring to make sure it is safe before they hook up a service?

General - Have you received my release?

Service Rules and Regulations - How do I get electric to a new location?

General - What is the number for the county inspector?

General - When will my job be scheduled?

Meters & AMR - Where can I get a meterbase for my new house?

General - How much does it cost to have underground electric installed?

General - Are you coming to pick up the poles you left in my field?

General - Do we give out used electric poles?

General - Will you pay for equipment damaged?

General - How do I locate my underground electric lines?

General - What is the number for OUPS?

General - Will Pioneer mark the underground wires on my property?

General - Can we purchase our own watch light and put it on the pole?

General - Do you have extension arms for watch lights?

General - How do I repair my watch light?

General - How long will it take to get a watch light repaired?

Fees - How much does a watch light cost?

General - What type of watch light does Pioneer Electric Cooperative use?

Energy Services - Can you send a letter to my employer verifying there was a power outage since I missed work?

Energy Services - Why is my power out?

Billing - What payment options do you offer?

Billing - When will I get my deposit refunded?

Programs & Services - How do I apply for budget billing?

Billing - Do you accept credit card payments?

Billing - How do I get set up for automatic bill payment?

Billing - What happens if I do not pay my bill?

Fees - Do you charge late fees when making payments after the due date?

Billing - Where do I mail my payment?

Fees - What are the return check charges?

Service Rules and Regulations - How much time does it take to be a Cooperative Trustee?

General - How much time does it take to be a Cooperative Trustee?

Service Rules and Regulations - What does a county board member do?

Service Rules and Regulations - What is a Board of Trustee?

General - Why are my lights blinking?

General - Does Pioneer recommend surge protection?

General - How do I choose the right surge protector?

General - How does a surge protector work?

General - What causes power surges?

General - I'm moving out, can we use our meter reading instead of having the Cooperative read the meter?

Service Rules and Regulations - How do I disconnect the service?

General - When will my service be connected?

General - What is stray voltage?

General - Can I get wood chips?

General - Can I have the firewood?

General - Does Pioneer Electric trim trees?

General - Is it safe to cut a tree near the power lines?

General - What do I do if trees are touching power lines?

Energy Services - What line does Pioneer maintain?

Energy Services - Why does Pioneer Electric cut or trim trees?

Energy Services - Why does Pioneer trim trees the way they do?

Energy Services - Will Pioneer Electric grind stumps of the trees they cut?

Programs & Services - What is the Washington DC Youth Tour?

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